Returns & Exchanges
We want you to love your purchase from exquisitesdesign.com! If you’re not completely satisfied, you may return or exchange most items within 30 days of delivery.
Return Policy
- Items must be unused, in their original condition, and in the original packaging.
- Returns must be initiated within 30 days of delivery.
- Final sale items (e.g., personalized or clearance products) cannot be returned or exchanged.
How to Return
- Visit exquisitesdesign.com and log in to your account to start the return process.
- Follow the instructions to generate a return label.
- Pack your return securely and attach the label.
- Drop off the package at your nearest shipping carrier location.
Exchanges
To exchange an item, please return the original product and place a new order on our website.
Refunds
- Refunds will be processed within 5–7 business days after we receive your return.
- Original shipping fees are non-refundable.
- Refunds will be issued to the original payment method.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery for assistance.
For any questions, please reach out via our online contact form. We’re happy to help!